IT Services

We will build a custom solution to fit your IT needs, letting you focus on your business.
  • 24X7 Advanced Performance Monitoring –¬†ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Scheduled Preventative Maintenance – ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Monthly Network Health Review – dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business.
  • Real-Time Optimization – keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
  • Security and Backup Management – keeps your environment secure, protected and available through industry best-practices.
  • Unlimited Remote Support – ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

Program Elements

Included Services (bundled or separate)

Managed Server
  • 24x7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
Managed Workstation
  • 24x7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance
Managed Network
  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring
Managed Security
  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Report
Managed Backup
  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication and Disaster Recovery
  • Planning
Managed Support
  • Monthly Network Health Review
  • Unlimited Network, End-user and Network Support
    *only included in fully managed contracts

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